Support

For help with Astrea, privacy questions, or a request to delete data when you cannot open the app, email support@secondwindltd.xyz.

Please describe the issue and include a report receipt if relevant. Do not email your birth date, birth time, city, or other sensitive information.

Creating your chart: enter your birth date and search for your birthplace. If you do not know your birth time, turn on “I don’t know my birth time”. You can update these details in Settings. A change to your birth details starts a new chart and conversation; your journal text and entry references remain on this device; attached photos stay in private Cloudflare storage.

Free and Pro: your chart, daily reflection and journal are free. Free access includes up to 3 AI replies a day; Astrea Pro includes up to 30. The subscription page shows your local renewal time and store prices. To manage or cancel a subscription, open Astrea Pro in Settings. To restore a subscription, use the same store account and tap Restore purchases.

Your journal: text and entry references stay on this device. Photos are stored privately in Cloudflare and are never sent to AI. Deleting an entry or all data removes its cloud photos and requires an internet connection. Uninstalling alone does not delete cloud photos and removes anonymous access to them.